Terms & Conditions
The terms and conditions defined herein are for the visitors to our site www.dynamicremedies.in and or to those who utilize any service provided through the website. By subscribing to or using any of our services you agree that you have read, understood, and are bound by the terms and conditions. In these terms and conditions, references to "you", "User" shall mean the end user accessing the Website, its contents and using the services offered through the Website, and "we", "us" and "our" shall mean Dynamic Remedies Private Limited.
www.dynamicremedies.in ("Website") is owned and operated by Dynamic Remedies Private Limited (Dynamic Remedies), a company incorporated under the laws of India.
At Dynamic Remedies, we are committed to maintain privacy of your information. We may collect personal information about you like name, address, email address, contact details, age, date of birth, your credit card number and expiration date etc. We do not use or disclose this information to any outside source. We will not use your information for any purpose other than to complete a transaction and process your orders and/ or to improve the website. We may use your personal information to contact you with newsletters, marketing, or promotional materials. We do not sell or share your personal information and disclose any of your information to third parties. The security of your personal information is important to us, we will make efforts to safeguard the confidentiality of your information however, any method of transmission over the internet is not fully secured. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission, unauthorized or fraudulent acts of third parties.
All information provided on the site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is not meant to be a substitute for the advice provided by doctor or other medical consultant. You should seek professional opinion before taking any action or determining not to take any action. The information contained in the website should not be considered as medical advice. This website is not a substitute for a doctor or medical consultancy of any sort. Information presented herein has not been evaluated by any regulatory authority. We will make all the effort to keep the website up and running smoothly. However Dynamic Remedies takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues which may be beyond our control.
We have taken efforts to ensure that the information on the Website is correct, but we neither warrant nor make any representations regarding the quality, accuracy or completeness of any information, product or service. We shall not be liable for any direct, indirect, incidental, special, consequential damages or any other damages resulting from:
- The use or the inability to use the services or products;
- Unauthorized access to or alteration of the user's transmissions or data;
- The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
4. Intellectual Property:
Unless otherwise indicated or expressly mentioned, Dynamic Remedies owns all Intellectual Property Rights to the website, including, copyright, trademarks, trade names, designs, text, content, graphics. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website without obtaining authorization from Dynamic Remedies.
5. Usage Restrictions:
You agree and undertake to use the website and the service only to post and upload messages and material that are proper. It is deemed that you have agreed not to use the website for any of the following purposes:
- Disseminating any unlawful, harassing, abusive, threatening, harmful, inappropriate, defamatory, vulgar, pornographic, obscene, or any other form of objectionable content.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
- Violation of applicable laws in force at the time of usage and that may be revised from time to time by the Government
- Copying, storing or distribution of electronic copies of the contents on the website without the permission of the owner.
All the products listed on the website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Prices of products and services may change at our discretion.
7. Order processing:
You will be informed by email regarding your confirmed order. If you have not received an order confirmation email within 30 minutes of placing your order, please first check your email spam filter, then call customer service on 08380016119. On shipment, you will receive a shipping confirmation email. You can also check the status of your order under ”My Account” section of website.
Estimated time of delivery is generally 5/7 days; however it may vary according to your destination. For orders above Rs. 500/- shipping is free. For orders below Rs. 500 the shipping charges vary as per your destination & order quantity. We will make our best efforts to deliver the products on time. However delays due to events like riots, bandhs, natural calamities are out of our control and may affect the delivery schedules. Any issues arising at the couriers end are also out of our control. However, we will try our best to ensure delivery of products as per schedule.
Order can be canceled before it is shipped from the warehouse. To know the status of your order, please call our customer care at 08380016119 (Monday to Saturday 10 AM to 6 PM, excluding National Holidays) before canceling order on website.
Returns are acceptable in following case.
Any defect or damages can be referred to the customer care cell at 08380016119 or can be emailed to us at firstname.lastname@example.org. The customer’s complaints will be addressed as soon as possible. The customer may return the product within 7 days’ of receipt in case of any defect by intimating us on phone /or email.
Returns are not possible in the following cases:
- Used products
- Return request is made beyond the time specified herein.
- Products with tampered or missing labels.
The customer can claim a refund only under the following circumstances:
- Failure of delivery of the products within fifteen business days after dispatch due to failure of the logistics service.
- In case of goods returned due to manufacturing defects as mentioned above.
- Order cancelation (as mentioned above)
We will initiate refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited / reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.
12. Changes in Terms & Conditions of Service:
The terms and conditions laid out herein are perpetual. We may at any time modify these terms & conditions without any prior notification to you. You should regularly review the Terms & Conditions on the website. In case you do not agree to the terms and conditions defined herein, you may not plan to use this website.
You agree to defend, indemnify and hold harmless the Website and Dynamic Remedies from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the website or us or any third party that arise out of, or may be payable because of any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms and conditions.
14. Governing Law and Jurisdiction:
The terms and conditions are governed by and construed in accordance with the laws of India. Disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of city of Pune in India.